The result was that dozens of individuals submitted their own bad warehouse practices - many with photos to prove it! We uncovered warehouses that could live up to the reputation as a "Bad Warehouse."
The winners were selected from those stories that have been submitted and posted on the blog since August of 2009. A team from DC Velocity, Supply Chain Visions and WERC read each of the blogs and voted on their favorites.
The winner of our grand prize, the warehousing assessment from Supply Chain Visions, is John Craig. John contributed two bad warehouse practices. You may recall the posts about Carlos and Joe and their cross-docking and replenishment adventures. As you could easily tell from the pictures in both posts, it was indeed the same warehouse and always an adventure. The real twist on this one is that when we contacted John he was pleased to give us an update that his bad warehouse, a Coca-Cola Enterprises warehouse, was so bad it went out of business! It seems they discovered their bad warehouse was beyond hope and the best fix was to simply close up shop and consolidate the work with another warehouse in the region.
I had said my goal was to eliminate bad warehouses....and that is indeed what happened to our winner! The good news is that John reports he was liberated from working in the bad warehouse and has joined PetSmart where he is pleased to report he has escaped the perils and adventures from his warehouse. The moral of the story? Even big, well known companies can have bad warehouses. And I am glad to see that this one realized it and did something about it! And we are glad to see John is happy at work in his new warehouse!
The runner-up was Noreen Ryan CLP, Vice President of First Logistics, LLC, for her story about the witty and quick thinking manager who uses the ALTO system for locating inventory in their warehouse. Maybe you haven’t heard about the ALTO system… It stands for “Ask Lift Truck Operator” and may have been an industry best practice during the dark ages of warehousing. However, not anymore! Noreen wins the conference registration to the WERC Annual Conference in Anaheim, CA.
To everyone that has contributed a bad warehouse story, thank you! If you have submitted a bad warehouse story and it has not been featured on the blog, do not worry. You are still in the competition for next year. Every other week I pick the best ones to blog on.
I really love your feedback - and love your contributions to share those bad warehouse stories to help educate the profession on what NOT to do, and maybe what to do if you’re not doing it.
If you've got an example of a bad warehouse practice, send me your story and photo(s) to [email protected]. If I feature your example in one of my blogs, WERC will send you a free copy of the WERC Warehousing & Fulfillment Process Benchmark & Best Practices Guide (a $160 value).
Your submission can be anonymous if you like so you don't get your boss or company in trouble! I'll be collecting examples all year and the winner will receive a free warehouse assessment by Supply Chain Visions, a $10,000 value. The runner up will win a free conference registration to the WERC conference (a $1,375 value).